When I joined the workforce I was so lucky to have find out that I had a great mentor as a boss. They were considerate enough to take me under their wing, showed me how the workplace functioned and gave me a fantastic start. I was lucky. While I’ve had a few challenging superiors […]
Author: Emily Martin
April Round up
So looking back on our favourite business articles from April. So working hours seemed to crop up a fair bit last month there was the story about the long working week and then the short working week With loads of editorials on the subject it was a great debate (strangely the long working week […]
Voice of the customer questions and methodology
Voice of the customer (VoC) is a process that describes the engagement with, and the utilization of feedback from a business’s customers. This feedback typically relates to expectations and experiences with your products and services. Whilst these are often external products and services (i.e. what you sell) Voice of the customer can also be utilized […]
5 things we loved in March 19
So as we move into April – let’s take a look at our 5 favourite business related articles that we found on the good old web in March. 1/ Whilst I’ve always enjoyed having great line managers, sadly that’s not always the case for many people. Over at Forbes Shelcy Joseph has a great article on […]
Problem Solving model
We’ve discussed Problem Solving a fair bit here on this site covering how to use the principles of a problem-solving model, with examples & tools like 8d problem solving, 7 steps problem solving to general problem solving techniques like our 5 why’s template. However, it’s still surprising to see why so many businesses still elect […]
7 step problem solving technique
Whilst processes are generally there to protect us from issues (i.e. follow the process and get what you expect) unsurprisingly from time to time things go wrong and problems occur that affect either the output or the success of the process in question. What do Business problems cause? Well, they can affect a whole host […]
5 things we loved in February 2019
Wow – so it’s March already!! Time flies when you’re having fun eh? So it’s time for our monthly round-up of our top 5 favorites (i.e fun and interesting business related stuff) we came across during February. So fire up that coffee machine, take a seat and let’s see what we found. 1. I was […]
10 common problems with stakeholder management
In our recent post on How to do stakeholder analysis with example templates, we covered the process and included some useful stakeholder analysis templates that you could try for yourself. In this companion piece, we’ll cover the 10 most likely things to go wrong with the stakeholder management process and what you can do to […]
How to do Stakeholder Analysis with example Templates and process
When you’re looking to deliver that key project or perhaps you’re trying to grow your business, you can find yourself incredibly disappointed when notwithstanding your efforts you find that you don’t progress as you’d hoped. Perhaps you’re met with resistance when you deliver your project, or maybe you don’t even get the buy-in required to […]
5 things we loved in January 2019
OK so we’re a little late for January’s update but hey we’ve had a busy month (haven’t you with dry-anuary or whatever it’s called? January is typically a slow month where we’re all recovering from the debauchery of the Christmas period (too much food and too many parties!) and then regretting it and trying to […]